I had pretty good provider, a great speed, and you may secured a good financing

I had pretty good provider, a great speed, and you may secured a good financing

I recently refinanced with the a new financing and because I had a couple of other money – home financing and you may an excellent HELOC – which have DOCFCU it had been a bit tricky working out this new strategies for the the new bank occasionally

“I have already been a part for a long time and you can has just refinanced my financial which have DOCFCU. There had been one or two women in the mortgage division you to definitely made me greatly and you can left myself advanced every step of means. There are some frustrating circumstances in the process (which was asked) and that i got particular technical difficulties, to my prevent, within the submission some of the called for records. Cecilia grabbed the amount of time to go far above to greatly help me personally which have those people facts. Both ladies (Cecilia and you can Cindy) are perfect possessions into the business. Its perseverance and you may customer care is actually excellent, and i won’t hesitate to have fun with DOCFCU getting my coming financial requires.”

“I want to fit Octavia. Octavia are always timely, educated, and you will obvious in reaction, if you find yourself being top-notch and you may polite regarding the both trying to procedure. We very carefully appreciated dealing with the lady. I look ahead to upcoming a lot more providers with DOCFCU and remain a happy associate.”

“I named DOCFCU applying for details about a loan. Whenever Denzel responded the device, We understood he would tune in instead of racing myself from the mobile phone. He previously a willingness to simply help. I told me the kind from my personal name. Denzel told you however search and possess straight back beside me. It grabbed lower than one hour to possess him for an answer. He previously the exact file we thus seriously called for. We are so pleased getting him!! He could be elite, really educated and kind.”

“The customer care of the DOCFCU people affiliate! I found myself in the process of to invest in a different sort of vehicle and you can was given indispensable advice from the Jasmine, Representative Provider Agent, on what was necessary off me personally. She is actually really diligent and you will elite. She gave me the lady direct recommendations in case I experienced additional issues. DOCFCU is really fortunate to have Jasmine on the people.”

Tamica was very useful, provided me with some good information, and you can managed the borrowed funds when you look at the an easy and you may productive trends, not my common experience with banking institutions and fund

“Outstanding customer care from the DOCFCU downline Jasmine and you will Adrianna. These were lovely, courteous, tenacious, experienced, and you may elite group. It has been a long time since i have caused such outstanding customer care gurus. They did vigilantly to address and you can rectify people and every topic I had. I am therefore glad as a part of DOCFCU and you will to know my personal financial items are being addressed by the particularly an excellent higher team.”

“I’d nothing but extremely elite solution regarding Tamica, the borrowed funds Administrator exactly who handled my personal instance. Very, thanks a lot and Tamica quite definitely. I will be bound to share with it story to my relatives and you will family.”

“Home is Here – Thank-you Agency from Commerce FCU! We would not do it instead you, and we could not getting delighted! Thanks for your service, diligence, and you may operate in kissing house be our home.”

“We want to talk about our adore to the advice we gotten the other day regarding Lisa Meters. She called us on a great forged be sure are cashed out-of the account and timely fixed the challenge. We wanted to commend the woman excellent dedication to higher customer service.”

“I am thus pleased so you’re able to Carina and Octavia, and so pleased by the union and you can professionalism. They proactively achieved out advance to payday Missouri to help me find out a remedy to simply help get my HELOC money in time and energy to buy the work one would have to be carried out in the house so you can be ready for me to move into. Thank you so much, Evan, to possess leading for example an effective team!”

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